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Welcome to the LOKA Knowledge Hub
Search for answers to your questions by entering keywords below, or look through our knowledge base.
Categories
Knowledge Hub
Manage your account
Open or close your With Energy account
Your Heating & Hot Water Supply
Understand your heating and hot water supply, what we’re responsible for, and what to do if something isn’t working
Billing Queries
Everything to do with your payments, meters and consumption
Payment & Debt Support
Information and support if you're struggling to pay, have an outstanding balance, or want to understand what happens if your account falls into debt.
Help & Feedback
Articles relating to methods of contact or online forms
GET IN TOUCH
Email us
Email our support team and get the best answers
Call us
Give us a call at 0800 160 1635 9:00am - 5:00pm (Monday to Friday)